A few weeks ago, we mentioned on our Facebook page that Cole Lindbergh from I Got You a Song had stopped by to see us. Today we are excited to share with you the reason for that visit.
Cole has been working with us to create a video, and we are sharing it here for the first time today.The entire process was a lot of fun, and we are very excited about the end result. Please take a few moments to watch and then let us know your thoughts.
Today we would like to feature one of our associates, Dianna. She is one of our customer service representatives. Her main focus is internet orders.
Dianna has been with our company for 11 years and told us that one of the things she loves about working for KC Store Fixtures is the people she works with. She said that everyone is willing to help each other when the need arises, and everyone is very flexible, pitching in and helping. Dianna said she also enjoys when she is able to visit local customers and see our fixtures in use. She says it gives her some great ideas for non-traditional uses that she is then able to share with other customers. For example she shared how Hillcrest Thrift Store had made some slatwall panels free standing by constructing a frame, and then was able to display merchandise on both sides using both baskets and hooks.
Dianna noted that sometimes a challenge like a shipping issue arises. While initially that might seem out of our hands, Dianna said that it’s great to know that we always do our best and go the extra mile to take care of our customers.
Dianna loves interacting with our customers and has some that she has worked with for several years. She states that being polite, helping the customer know what to expect from their order- (including shipping times and tracking information), and getting any additional information from the customer that will help us with their order, are all things that make her successful in her position. Her previous work experiences taught her to be very patient when working through issues. She knows doing her best when helping a customer really lets them know they are valued.
According to Dianna, things at KC Store Fixtures just keep getting better and better and she appreciates how her fellow employees all work well together and do such a great job. We wholeheartedly agree with her and that makes our jobs a lot of fun.
Dianna thank you for the great job you do helping our customers!
2-Sided, Rotating P.O.P. Unit
Designed and Produced for
We can take a simple hand drawn sketch, create AutoCad drawings and ultimately produce your custom project. This piece has a carpet surface on both sides of a rotating unit with custom etched branding at the top of each side. It showcases 2 different styles of automotive mat covers made by Exactmats® in a simple, yet stylish manner. Give us a call at 800-862-0899 to discuss your custom fixture needs.
Not only can KC Store Fixtures help you out with your stock store fixturing products, we also excel in custom fixturing. We would be proud to be your “One Stop Shop” to meet all of your future store fixturing needs. We have the professional in-house design team and expertise to help you with your next custom project. Come see us at GlobalShop and let our work speak for itself.